Terms and Conditions of Use
TERMS AND CONDITIONS OF USE
Last Updated: 14 August 2026
Welcome to Vornado Singapore.
This website, vornadosg.com (the “Website”), is operated by Retail Lifestyle Pte Ltd, trading as Vornado Singaporein Singapore.
These Terms and Conditions of Use (“Terms”) govern your access to and use of this Website and the purchase of products and services offered through it. By accessing, browsing or purchasing from this Website, you agree to be bound by these Terms, together with our Privacy Policy, Refund Policy and other policies published on this Website.
If you do not agree with these Terms, please do not use this Website.
1. BUSINESS INFORMATION
Business Operator: Retail Lifestyle Pte Ltd
Trading Name: Vornado Singapore
Website: vornadosg.com
Address: 105 Sims Ave, #02-01 Chancerlodge Complex, Singapore 387429
Email: oliver@vornadosg.com
WhatsApp: +65 9277 5282
Operating Hours: Weekdays, 10:00 AM – 5:00 PM
Vornado Singapore sells Vornado products in Singapore and provides local customer support and service through the contact details stated above.
2. USE OF THIS WEBSITE
You may use this Website for lawful personal or commercial purchasing purposes and to obtain information about our products and services.
You agree not to misuse the Website, interfere with its operation, attempt to gain unauthorised access to its systems, introduce malicious software, or use automated systems to extract substantial amounts of information from the Website without our prior permission.
We reserve the right to restrict or terminate access to the Website where we reasonably believe that these Terms have been violated.
3. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, specifications, photographs, pricing, availability and other information displayed on this Website are accurate and current.
However, product colours and appearance may vary depending on your display or device. Minor product specifications, packaging or design details may also change from time to time.
If we discover a material error affecting a product you have ordered, we will contact you where appropriate to resolve the matter.
4. PRICING AND PAYMENT
Prices displayed on the Website are stated in Singapore Dollars (S$) unless otherwise indicated.
Prices, promotions and discounts may change from time to time. The price applicable to an order will generally be the price displayed and accepted at the time the order is placed, subject to correction of obvious pricing or technical errors.
Payment must be made using one of the payment methods made available during checkout.
5. ORDERS
Submitting an order through the Website constitutes an offer to purchase the products in your order.
We reserve the right to reject or cancel an order where reasonably necessary, including where a product is unavailable, there is an obvious pricing or listing error, payment cannot be authorised, or we reasonably suspect fraudulent or abusive activity.
If payment has already been collected for an order that we subsequently cancel, the appropriate amount will be refunded to the original payment method.
6. SHIPPING AND DELIVERY
We provide delivery within Singapore according to the delivery options and conditions displayed on our Website or during checkout.
Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control.
Customers should provide accurate delivery and contact information when placing an order.
Where applicable, specific shipping or delivery charges will be disclosed before the customer completes the purchase.
7. RETURNS, EXCHANGES AND REFUNDS
Returns, exchanges and refunds are governed by our Refund Policy, which is available on this Website.
Customers should review the Refund Policy before making a purchase.
For assistance with a return or refund, customers may contact Vornado Singapore using the contact information stated on this Website.
8. WARRANTY AND AFTER-SALES SERVICE
Certain Vornado products sold through this Website may include a local warranty. The applicable warranty period and conditions may vary by product.
Warranty coverage is subject to the warranty terms applicable to the product purchased and proof of purchase may be required.
For warranty enquiries, repairs or after-sales assistance, customers may contact our Singapore service centre using the contact information provided on this Website.
9. ACCOUNTS
If you create an account on this Website, you are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account.
Please contact us promptly if you believe that your account has been accessed or used without authorisation.
10. INTELLECTUAL PROPERTY
The Vornado name, logos, product names, trademarks and related brand assets appearing on this Website are the intellectual property of their respective owners and are used in connection with the marketing and sale of Vornado products.
Other Website content, including original text, layout, graphics and materials created specifically for Vornado Singapore, may be protected by applicable copyright and intellectual property laws.
Nothing on this Website grants users permission to reproduce, distribute or commercially exploit protected trademarks, images, text or other content without permission from the applicable rights holder.
11. CUSTOMER REVIEWS AND CONTENT
Customers may from time to time be able to submit reviews, comments, photographs or other content.
By submitting content, you confirm that you have the right to provide it and that it does not infringe another person’s rights, contain unlawful material or deliberately provide misleading information.
We may moderate or remove content where reasonably necessary.
12. THIRD-PARTY SERVICES AND LINKS
This Website may contain links to third-party websites, payment services, social media platforms or other external services.
These third-party services operate independently and may have their own terms and privacy policies. We are not responsible for the content or operation of third-party websites that are outside our control.
13. WEBSITE AVAILABILITY
We aim to keep the Website available and operating properly, but we cannot guarantee uninterrupted or error-free access at all times.
We may temporarily suspend or modify parts of the Website for maintenance, security, technical updates or other operational reasons.
14. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Retail Lifestyle Pte Ltd and Vornado Singapore will not be responsible for indirect or consequential losses arising solely from the use or inability to use this Website.
Nothing in these Terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited under applicable Singapore law.
15. PRIVACY
Personal information collected through this Website is handled in accordance with our Privacy Policy.
Customers should review the Privacy Policy for information about how personal information is collected, used and protected.
16. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our business, Website, services or applicable requirements.
The latest version will be published on this Website together with the date it was last updated.
Continued use of the Website following an update constitutes acceptance of the revised Terms.
17. GOVERNING LAW
These Terms and your use of this Website are governed by the laws of the Republic of Singapore.
Any dispute arising from these Terms or use of the Website will be subject to the jurisdiction of the courts of Singapore, subject to any rights available to consumers under applicable law.
18. CONTACT US
Questions concerning these Terms, an order or our services may be directed to:
Vornado Singapore
Operated by Retail Lifestyle Pte Ltd
105 Sims Ave
#02-01 Chancerlodge Complex
Singapore 387429
Email: oliver@vornadosg.com
WhatsApp: +65 9277 5282
Operating Hours: Weekdays, 10:00 AM – 5:00 PM
